ESDS has a website monitoring policy in place to monitor website. In the website monitoring policy, it is advocated to monitor website periodically to address and fix the quality and compatibility issues.
Quality and compatibility issues for website are monitored around the following parameters:
Functioning or performances of all important pages of website are tested. With variety of network as well as devices, websites download time is optimized.
Working or executions of interactive components of the website are checked. Such as Live Chats, Feedback Forms, Contact Us Form are working properly.
A broken link is a link that doesn't work, often resulting in an error page. The website is thoroughly reviewed to prevent the website from any broken links or errors.
The website traffic is regularly monitored to analyze the usage patterns as well as visitors’ profile and preferences.
Feedback from the visitors is the best way to judge a website’s performance and make necessary improvements. Feedback of visitor is beneficial for the enhancement of the site.
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